Product Warranties & Replacements
Please note that we are a middle man for most products sold here at Empyre Off Road. As such, we do not personally warranty any products that our not our own and we will not make any exceptions for this.
All manufacturer warranties can be found below and we are happy to work with our suppliers and vendors to accommodate warranty requests.
Also note that any products that have been damaged when initially installed, have been modified, tampered with, customize, or altered in any way are not eligible for refunds or replacements.
PLEASE TO NOT INSTALL ANY PRODUCT THAT LOOKS TO BE DAMAGED. We can not provide replacements as the product could have been damaged when you installed it.
Empyre Off Road
- Aluminum Grille Inserts - 1 year
- Decals - 1 year
- Overlays - 1 year
- Badges - 1 year
TRD Pro Grilles
- Grilles - 1 year
- Garnishes - 1 year
- Raptor Lights - 1 year
Taco Vinyl Grilles
- Grilles - 6 months
- Letters - 45 days
- Lights - 45 days
- Badges -
Ecoological/Bumpershellz
Ecoological products are guaranteed to be free of manufacturer’s defects and to perform as advertised when properly installed and used as intended. Ecoological is not responsible for product defects which are caused by improper use, neglect, abuse, improper installation, accidents, or other uses not described in the product literature. Ecoological is not liable or responsible for the customer’s costs associated with improper use, neglect, abuse, improper installation, accidents, or other uses not described in the product literature. Furthermore, Ecoological is not responsible or liable for personal property which is stored in or which interacts with Ecoological products.
Cali Raised
- Lights - 2 years
- Powder Coating - 1 year
Alpha Rex
2 year warranty on all design or manufacturing defects including moisture or condensation under normal usage (no modification), will be covered under warranty. The following will not be covered under warranty:
- Light source modification (HID/LED conversion) without proper weather protection that result into moisture/condensation
- Water damage – product getting submerged in water caused by severe off-road usage
- Applying grease on connector sockets that result into connection problems